Everything You Need to Know About the hi89 App
In an era where smartphones have become part of our daily lives, it makes perfect sense to have your favourite gaming platform available as an app you can take anywhere. hi89 understands this need and has invested heavily in developing a mobile app that not only performs well, but is genuinely enjoyable to use every day.
Background of the hi89 App Development
The hi89 app as it exists today is the result of two years of intensive research and development. The hi89 engineering team conducted over 10,000 performance tests across a wide range of popular phone models in Malaysia — from mid-range Samsung A-series devices all the way to the latest iPhones — to ensure the app runs smoothly on all types of devices.
The user interface (UI) was completely redesigned in version 4.0 based on real feedback from thousands of hi89 players who participated in the beta testing programme. The result is a clean, intuitive and enjoyable interface — perfect for new players just getting started, as well as experienced players who want full control at their fingertips.
A Better Gaming Experience on the App
One of the most common complaints from online casino players is the uncomfortable experience of playing on a mobile browser — buttons too small, pages slow to load, or screens that aren't fully responsive. The hi89 app solves all of these issues with an interface built specifically for touch, not mouse clicks.
Slot Games, Live Casino, and the Sports Betting section within the hi89 app are all optimised for small screens without sacrificing visual quality. Graphics remain sharp, animations stay smooth, and game audio stays clear — even on mid-range Android phones with a standard 4G connection.
Uncompromising Security
Security is the number one priority in the development of the hi89 app. Every new version goes through internal and external security reviews before being released to users. 256-bit SSL encryption protects all data transmitted between the app and hi89's servers — including your login credentials, transaction details and personal data.
The biometric login feature — using fingerprint or Face ID on supported devices — adds an extra layer of security that's incredibly easy to use. No more typing your password every time you open the app; one touch or glance is all it takes to securely access your hi89 account.
Hi89 also supports two-factor authentication (2FA), which can be enabled from the account settings in the app. With 2FA active, any login from a new device requires additional verification via SMS or email — providing maximum protection against unauthorized access.
Deposit and Withdraw Directly from the App
Financial convenience is one of the aspects hi89 prioritises most in its app development. Through the app, Malaysian players can make deposits using the most commonly used methods in everyday life — including FPX online banking, Touch 'n Go eWallet, DuitNow QR, and a wide range of major local banks.
The deposit process via the hi89 app is seamless — select a payment method, enter the deposit amount, confirm the transaction, and credits will appear in your game account within seconds. Withdrawal of winnings can also be requested directly from the app and is processed within 3–5 minutes to your bank account during office hours, or up to 15 minutes during peak hours.
Regular Updates and Continuous Improvements
The hi89 development team actively releases regular app updates — typically every two to four weeks. Each update brings performance improvements, bug fixes, new game additions, and occasionally exciting new features based on user feedback.
You'll receive an in-app notification whenever a new version is available. Updates can be downloaded directly within the app with just a few taps — quick and easy without leaving the app or opening a browser. Update sizes are typically small, around 5–15MB, so they won't take up much of your data or time.
In-App Customer Support
Another advantage of using the hi89 app over the website is easy access to customer support. A floating live chat icon always visible at the bottom of the screen lets you reach the hi89 support team at any time without leaving your game session. Responses are typically received in under one minute during peak hours.
Beyond live chat, the hi89 app also provides direct links to hi89's official Telegram and WhatsApp channels from the in-app support page. This makes it easy for players to get help through multiple channels according to their personal preference.
Security Reminder: Always download the hi89 app exclusively from the official link on this page. hi89 is not available on any unauthorised third-party app stores. If you find an app claiming to be hi89 from another source, it may be fake and dangerous. Please contact hi89 support if in doubt.
